5 onboarding spots available this month

Turn your customer support into growth signals

Uncover why customers keep reaching out and where your team is losing time and revenue.

Integrates with all your tools…

5 onboarding spots available this month

Turn your customer support into growth signals

Uncover the root causes behind customer inquiries, where your team is losing time, revenue, and what should be automated, or improved to see real results in your business.

🇪🇺100% Hosted in Europe

🛡️ Enterprise Grade Data Protection

🔐 GDPR Compliant

we work with...

THE PROBLEM

Does it sound (too) familiar?

A growing support inbox creates hidden friction: agents lose context, the same issues repeat, and teams lack visibility into what is actually broken.

Your inbox already tells you what’s broken.

But manual reporting is slow, and findings are shallow. Decisions are mostly reactive, not proactive

Tickets keep coming back for the same issues

The same questions show up every week. No one knows what to fix first or which areas need improvement

Agents waste time searching for info in different places

Agents jump between tools to find past answers, order info, or procedures.
Replies are slow and the team gets tired.

Agents waste time searching for info in different places

Agents jump between tools to find past answers, order info, or procedures.
Replies are slow and the team gets tired.

BENEFITS

Benefits of Implementing
AI in your CX Operations

A practical way to help support teams move faster, stay aligned, and learn from every customer interaction.

Fewer repeat tickets.

AI analyzes your inbox and shows the most common problems. Fix those, and reduce repeat tickets by 20 to 40 percent within one quarter.

Fewer repeat tickets.

AI analyzes your inbox and shows the most common problems. Fix those, and reduce repeat tickets by 20 to 40 percent within one quarter.

Better decisions, less guessing.

AI turns inbox history into simple insights and data. Surface weekly AI-generated CX reports that highlight root causes, not just metrics.

Better decisions, less guessing.

AI turns inbox history into simple insights and data. Surface weekly AI-generated CX reports that highlight root causes, not just metrics.

Faster replies. Happier agents.

AI shows agents the right context, order info and creates a reply draft. Cut average handle time by 20 to 35 percent in 60 days.

Faster replies. Happier agents.

AI shows agents the right context, order info and creates a reply draft. Cut average handle time by 20 to 35 percent in 60 days.

SOLUTION

Everything your support team needs
to scale and work reliably

Everything your support team needs
to scale and work reliably

A single, custom, and focused system designed to reduce repetitive tickets, speed up replies, and keep answers consistent as support volume grows.

A single, custom, and focused system designed to reduce repetitive tickets, speed up replies, and keep answers consistent as support volume grows.

Resolved Tickets

+ Add

Resolved Ticket Context #23145

Resolved Ticket Context #23144

Resolved Ticket Context #23143

AI CX Intelligence Insights

The AI analyzes resolved tickets to surface recurring issues, operational friction, and response patterns, turning support data into clear growth signals

Resolved Tickets

+ Add

Resolved Ticket Context #23145

Resolved Ticket Context #23144

Resolved Ticket Context #23143

AI CX Intelligence Insights

The AI analyzes resolved tickets to surface recurring issues, operational friction, and response patterns, turning support data into clear growth signals

Resolved Tickets

+ Add

Resolved Ticket Context #23145

Resolved Ticket Context #23144

Resolved Ticket Context #23143

AI CX Intelligence Insights

The AI analyzes resolved tickets to surface recurring issues, operational friction, and response patterns, turning support data into clear growth signals

Code

1

2

3

4

5

class SupportBrainTuner:
def __init__(self):
self.confidence_threshold = 0.82
self.feedback_log = []
self.knowledge_version = 1.0
def review_response(self, ai_confidence, agent_feedback):
self.feedback_log.append({
"confidence": ai_confidence,
"feedback": agent_feedback
})
if agent_feedback == "incorrect":
self._tighten_rules()
elif agent_feedback == "approved":
self._reinforce_patterns()
def _tighten_rules(self):
self.confidence_threshold += 0.02
self.knowledge_version += 0.1
def _reinforce_patterns(self):
self.knowledge_version += 0.05
def system_status(self):
return {
"confidence_threshold": self.confidence_threshold,
"knowledge_version": self.knowledge_version,
"feedback_samples": len(self.feedback_log)
}

Ongoing Improvements

We monitor performance, refine answers, and update the system on a monhtly basis as your products, FaQs, and support needs evolve.

Code

1

2

3

4

5

class SupportBrainTuner:
def __init__(self):
self.confidence_threshold = 0.82
self.feedback_log = []
self.knowledge_version = 1.0
def review_response(self, ai_confidence, agent_feedback):
self.feedback_log.append({
"confidence": ai_confidence,
"feedback": agent_feedback
})
if agent_feedback == "incorrect":
self._tighten_rules()
elif agent_feedback == "approved":
self._reinforce_patterns()
def _tighten_rules(self):
self.confidence_threshold += 0.02
self.knowledge_version += 0.1
def _reinforce_patterns(self):
self.knowledge_version += 0.05
def system_status(self):
return {
"confidence_threshold": self.confidence_threshold,
"knowledge_version": self.knowledge_version,
"feedback_samples": len(self.feedback_log)
}

Ongoing Improvements

We monitor performance, refine answers, and update the system on a monhtly basis as your products, FaQs, and support needs evolve.

Code

1

2

3

4

5

class SupportBrainTuner:
def __init__(self):
self.confidence_threshold = 0.82
self.feedback_log = []
self.knowledge_version = 1.0
def review_response(self, ai_confidence, agent_feedback):
self.feedback_log.append({
"confidence": ai_confidence,
"feedback": agent_feedback
})
if agent_feedback == "incorrect":
self._tighten_rules()
elif agent_feedback == "approved":
self._reinforce_patterns()
def _tighten_rules(self):
self.confidence_threshold += 0.02
self.knowledge_version += 0.1
def _reinforce_patterns(self):
self.knowledge_version += 0.05
def system_status(self):
return {
"confidence_threshold": self.confidence_threshold,
"knowledge_version": self.knowledge_version,
"feedback_samples": len(self.feedback_log)
}

Ongoing Improvements

We monitor performance, refine answers, and update the system on a monhtly basis as your products, FaQs, and support needs evolve.

Directly in your helpdesk

BSc International Business Administration — RSM Rotterdam School of Management (EQUIS, AMBA, AACSB accredited). MSc Entrepreneurship — Amsterdam Business School (University of Amsterdam), thesis in Corporate Intrapreneurship with Cum Laude distinction.

Directly in your helpdesk

BSc International Business Administration — RSM Rotterdam School of Management (EQUIS, AMBA, AACSB accredited). MSc Entrepreneurship — Amsterdam Business School (University of Amsterdam), thesis in Corporate Intrapreneurship with Cum Laude distinction.

Directly in your helpdesk

BSc International Business Administration — RSM Rotterdam School of Management (EQUIS, AMBA, AACSB accredited). MSc Entrepreneurship — Amsterdam Business School (University of Amsterdam), thesis in Corporate Intrapreneurship with Cum Laude distinction.

CRM & tool integrations

Connect your CRM, e-commerce platforms like Shopify, and customer communication tools to pull relevant customer context, order data, and history. This ensures rich context for reports and each response is accurate, personalized, and grounded in the systems where your data already lives.

CRM & tool integrations

Connect your CRM, e-commerce platforms like Shopify, and customer communication tools to pull relevant customer context, order data, and history. This ensures rich context for reports and each response is accurate, personalized, and grounded in the systems where your data already lives.

Custom Knowledge Base

We connect your help center, resolved tickets, product docs, and FAQs so the AI always answers based on experience. Our AI also expands this with time!

Custom Knowledge Base

We connect your help center, resolved tickets, product docs, and FAQs so the AI always answers based on experience. Our AI also expands this with time!

WHO THIS IS FOR

Built for teams committed to
scaling support, not experiments

This works best for teams with real support volume and repetitive questions.
It’s not designed for one-off automations or custom builds without maintenance.

Established Knowledge Base

Companies with help centers, FAQs, policies, thousands of already resolved tickets or internal docs that should be actively used in every support reply.

High-volume Support Teams

Teams handling dozens of tickets per day who need faster, more consistent responses without increasing headcount.

High-volume Support Teams

Teams handling dozens of tickets per day who need faster, more consistent responses without increasing headcount.

Handle Repetitive Questions

Businesses answering the same product, shipping, billing, or policy questions again and again across support channels.

Scaling Without Hiring

Teams looking to delay or reduce support hires by improving response speed and knowledge access instead of adding people.

Human-in-the-loop Flows

Teams that want AI-assisted draft replies reviewed by agents — or customer-facing chatbots sending answers automatically.

Modern Support Stacks

Teams already using tools like HelpScout, Zendesk, Intercom, CRMs, or e-commerce platforms where customer data lives.

PROCESS

A simple, and scalable setup process

From your existing support data to live draft replies in days, not months. Without disrupting how your team works.

STEP 1: Read-only API access

STEP 2: We Analyze thousands of tickets

STEP 3: Strategy + Next Steps

02

Days 1–7

We anonymise all conversation data stripping names, emails, phone numbers, and other PII before anything touches our AI system. Our enterprise-grade secured AI then analyzes 100% of your conversations from the last 90 days. Identifies patterns. Surfaces insights.

On day 3, we send a sneak peek one surprising finding to prove early value. All processing happens on EU-based, GDPR-compliant infrastructure. Your data stays secure.

STEP 1: Read-only API access

STEP 2: We Analyze thousands of tickets

STEP 3

01

Day 0 (15 minutes)

We schedule a quick 15-minute call. Sign the documents to secure your data (NDA, DPA). We walk you through granting read-only API access to your helpdesk and start the analysis. No technical knowledge required. No data migration. No disruption.

Your team stays in control. The responses stay accurate.

INTEGRATIONS

Seamless Integrations

Seamless Integrations

Interact with all your favorite software without unnecessary fuss

"Our AI automation plugs into your stack to create a unified, intelligent workflow"

COMPARISON

Why Companies Choose Dreamspaces?

Why Companies Choose Dreamspaces?

Build an AI CX capability without hiring a full internal team.

Dreamspaces

Dreamspaces

48-hour onboarding
We plug directly into your support system and start analyzing conversations immediately.

From €149/month to start
Start with intelligence reports and upgrade to a fractional AI CX partner when you’re ready.

Fractional AI + CX expertise
AI engineering and customer experience strategy combined in one partner.

No hiring or overhead
No salaries, benefits, recruiting, or internal management required.

Fast & low risk implementation
Automations and improvements are prioritized and delivered quickly.

Others

Others

2–4 months before results
Hiring, onboarding, and building systems from scratch takes time.

$5,000–$12,000+ /month minimum cost
AI engineer + data analyst salaries quickly exceed €80k–€120k per year.

Uncertain expertise fit

You need both AI engineering and CX analysis, which are rarely found in one hire and often more expensive.

Recruitment and HR overhead
Many hours spent in job searches, interviews, contracts, plus the costs of benefits, and management.

Expensive mistakes
Building AI workflows without experience can waste months of development.

PRICING

Flexible Plans for Everyone

Flexible Plans for Everyone

Flexible Plans for Everyone

Turn customer support conversations into operational intelligence and revenue growth.

Turn customer support conversations into operational intelligence and revenue growth.

Turn customer support conversations into operational intelligence and revenue growth.

Monthly

Yearly

Save 20%

Only 1 spot today

The CX Goldmine Report™

FREE

7 days to full report.

Discover where your support conversations are hiding revenue opportunities and operational friction.

Top customer support drivers from the past 90 days

Root cause breakdown of recurring tickets

"Hidden revenue" opportunities inside support conversations

Estimated cost of unresolved support issues

Customer Sentiment Analysis

30-minute CX strategy call

Understand what your customers are trying to tell you and where fixing support friction could unlock growth.

Only 5 spots left this month

CX Intelligence Monitoring

Try it risk-free for 30 days. If you don’t see actionable insights, we’ll refund you.

$149

/month

Instead of guessing what customers need. Get continuous insight into what’s happening inside your support.

1x Lifetime CX Goldmine Report™

Recurring Monthly CX Goldmine Report™

Top recurring ticket drivers + and their solutions

Customer sentiment analysis explained

New emerging support issues and questions detected

Create new FaQ articles to reduce support load

Automation opportunities identified

Priority Support (Reply in 24 hours)

This replaces the need for an extra dedicated CX analyst while giving you clear visibility into the issues affecting your business.

Only 2 new brands in Q2

Fractional AI CX Ops

Best Value

$1,500

/month

Actively implement AI solutions that reduce support workload, and unlock revenue opportunities hidden inside your support data.

Everything in CX Intelligence Monitoring, plus:

Weekly CX Goldmine Report™

Monthly + quarterly CX strategy calls

AI automation roadmap and prioritisation

No implementation fees for new automations

Priority support and faster execution

Scale your support operation without a fulltime AI hire or increasing support headcount while continuously improving customer experience.

One Time Projects - Custom CX AI Automations

Prices range from
$975 - $5,000

For companies that prefer project-based work instead of a monthly partnership.


Based on the insights discovered in your support data, we can design and implement a custom AI roadmap that reduces repetitive tickets and improves operational efficiency.

Monthly

Yearly

Save 20%

Only 1 spot today

The CX Goldmine Report™

FREE

7 days to full report.

Discover where your support conversations are hiding revenue opportunities and operational friction.

Top customer support drivers from the past 90 days

Root cause breakdown of recurring tickets

"Hidden revenue" opportunities inside support conversations

Estimated cost of unresolved support issues

Customer Sentiment Analysis

30-minute CX strategy call

Understand what your customers are trying to tell you and where fixing support friction could unlock growth.

Only 5 spots left this month

CX Intelligence Monitoring

Try it risk-free for 30 days. If you don’t see actionable insights, we’ll refund you.

$149

/month

Instead of guessing what customers need. Get continuous insight into what’s happening inside your support.

1x Lifetime CX Goldmine Report™

Recurring Monthly CX Goldmine Report™

Top recurring ticket drivers + and their solutions

Customer sentiment analysis explained

New emerging support issues and questions detected

Create new FaQ articles to reduce support load

Automation opportunities identified

Priority Support (Reply in 24 hours)

This replaces the need for an extra dedicated CX analyst while giving you clear visibility into the issues affecting your business.

Only 2 new brands in Q2

Fractional AI CX Ops

Best Value

$1,500

/month

Actively implement AI solutions that reduce support workload, and unlock revenue opportunities hidden inside your support data.

Everything in CX Intelligence Monitoring, plus:

Weekly CX Goldmine Report™

Monthly + quarterly CX strategy calls

AI automation roadmap and prioritisation

No implementation fees for new automations

Priority support and faster execution

Scale your support operation without a fulltime AI hire or increasing support headcount while continuously improving customer experience.

One Time Projects
Custom CX AI Automations

Starting from
$1,000

For companies that prefer project-based work instead of a monthly partnership.

Based on the insights discovered in your support data, we can design and implement a custom AI roadmap that reduces repetitive tickets and improves operational efficiency.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What types of processes can you automate?

We focus specifically on automating repetitive customer support workflows, such as drafting replies to common product, order, billing, and policy questions using your existing documentation and ticket history.

Is your AI secure and compliant?

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

Do I need technical knowledge to use your service?

Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.

Can you integrate with our existing tools?

Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.

How long does implementation take?

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What types of processes can you automate?

We focus specifically on automating repetitive customer support workflows, such as drafting replies to common product, order, billing, and policy questions using your existing documentation and ticket history.

Is your AI secure and compliant?

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

Do I need technical knowledge to use your service?

Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.

Can you integrate with our existing tools?

Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.

How long does implementation take?

Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

What types of processes can you automate?

Is your AI secure and compliant?

Do I need technical knowledge to use your service?

Can you integrate with our existing tools?

How long does implementation take?

Reach out anytime

Ready to Automate Smarter? Let’s Build Together

Schedule a Call and Begin Automating This Week

Reach out anytime

Ready to Automate Smarter? Let’s Build Together

Schedule a Call and Begin Automating This Week

Reach out anytime

Ready to Automate Smarter? Let’s Build Together

Schedule a Call and Begin Automating This Week