THE PROBLEM
Your support inbox is telling you exactly what to fix. But nobody's analyzing it.
Most e-commerce teams have thousands of conversations sitting in their helpdesk. Every conversation contains a clue about what's broken, but your team doesn't have time to read them all. AI does.
The same 3 issues drive most of your volume.
Your support team answers the same questions every week. Nobody's read enough tickets to spot the pattern. So you hire another agent instead of fixing the root cause.
You're spending +€10K/year on preventable support costs
The average e-commerce company wastes that much in agent time answering repeat questions that could have been prevented. This report shows you exactly where it's going
CSAT & Tags Don't Tell You What's Actually Wrong
Most teams have CSAT scores and ticket tags. But a high CSAT might hide churn building in delivery tickets. A 'shipping' tag is useless if you don't know context. Our AI scan understands the context.
You see your support center as a cost, not a growth engine
Support is viewed as a center to minimize, not a source of revenue signals. But your inbox contains churn signals, product insights, delivery patterns, and upsell opportunities.
… and many more.
THE OFFER
The CX Goldmine Report™ (100% Free)
In 7 days, we'll analyze the last 100 days of your support data and show you exactly whats driving ticket volume, the impact on your business and what to fix first — completely free. no strings attached.
THE REPORT
What you receive in 7 days
A complete intelligence package. Deliverables designed for action, not distraction.
The 3 issues driving 60–70% of your support volume
Clear identification of your top ticket drivers ranked by volume, sentiment, and business impact. Not just metrics — the actual root causes that matter.
Why customers contact you (the real reasons)
For each top issue, we identify 3–5 specific root causes with real conversation examples. Not categories. Actual patterns from your actual data.
When your support pressure peaks (and why)
Month-by-month analysis showing predictable seasonal patterns. You'll know exactly when to prepare, scale, or implement fixes.
What these insights mean for your business
Cost breakdown of recurring issues. Estimated annual impact of refunds, compensation, agent time, and lost efficiency. Discover hidden costs
Prioritized fixes ordered by impact & effort
Not just diagnosis — a structured list of 6–10 specific operational improvements you can ship. Includes AI automations, UX changes, and process updates.
A NOTE FROM THE FOUNDER
"We're scaling fast by proving value first. The free CX Goldmine Report is how we're doing it. Every stat above is from early clients who got these insights for free. That's what's waiting for you"
Founder & AI Strategy Lead
PROCESS
A simple, and scalable setup process
From your existing support data to AI-drafted insights in days, not months.
Without disrupting how your team works.
